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  • FAQ
  • FAQ
  1. Customer Center | PUMA
  2. Order Related

Order Related

  • What should I do if my payment was unsuccessful?
  • The product has been shipped, but I need to change the shipping address, can I?
  • What should I do if I get the wrong product or a problem with the quality when I receive the product?
  • Why is my order not shipped yet?
  • Where is the logistics information checked? Why haven’t received the goods for so long?
  • I have already purchased your products and have paid for them. Which courier company will you use for delivery? When is the delivery? How long does it take to deliver?
  • Can I modify my order?
  • What are the payment methods I can use online?
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